Shipping Policy
Automatic Free US shipping on US Orders $150 & Up
All Orders ship out within 1-3 days
*Purchases Made with pre ordered items will be shipped together once all items are available.*
DOMESTIC
All orders are shipped from New York in 100% recycled and reusable mailers.
CUCCIA Underwear uses USPS for all US Domestic shipments.
INTERNATIONAL
CUCCIA ships Worldwide. Please note that we are not responsible for packages delayed at customs or responsible for any taxes or custom fees. If your package looks like it is having a delay, it most likely is being held at your local post office awaiting a signature for customs. Please research your country's policies and fees before purchasing. We suggest choosing UPS or DHL carrier at checkout to avoid custom delays.
Returns & Exchanges
Due to the intimate nature of our products, we are not able to accept returns on lingerie bottoms, thongs and underwear for hygienic reasons. For any further questions, please email info@cuccia.co
Lost Packages
We are not responsible for packages that may become lost in transit. It is the responsibility of the receiver to locate packages. We highly suggest you select a delivery address you trust and preferably one where someone is able to receive and sign for the package.
Canceling an order must be made within 24 hours after order has been placed.
For further questions contact us at info@cuccia.co
Vintage
All vintage items are hand selected for its quality and uniqueness but naturally vintage items might have slight imperfections from previous time & wear. Vintage is the most eco-friendly form of garment shopping, please appreciate the items for what they are so that they can continue to bring joy to new owners.
All items are mailed in eco friendly mailers and all vintage sales are final.
Cancelling an order must be done within 24 hours once placed.
For further questions contact us at info@cuccia.co